5.17 Upgrades

Dear Maytas user,

Please find enclosed the 5.17 upgrades for Maytas and e-track. The specific versions are as follows:

The March release of Maytas and e-track includes the following (click the links to view related videos):

This release also sees the introduction of an EPA/Gateway tracking function in Maytas and e-track, which includes calculated fields and data entry points in Maytas and e-track Assessor.

We have also spent time updating our ILR/LLWR exports in Maytas to ensure they meet our future development requirements. This means that any new refactored exports should run substantially faster. It is very important that for the first few periods you compare the Refactor exports to Legacy exports to ensure there are no discrepancies. We have enhanced the ILR Exports Comparison and LLWR Exports Comparison reports so that they can be used as a tool for highlighting any differences between the Legacy and Refactor exports.

We now have an enhanced e-track Employer login which displays similar information to the assessor homepage, the added ability for employers to complete Off-the-Job training data and bespoke data collection forms as well as a new set of employer-based reports.

There are also a number of small items and bug fixes included in the release - be sure to reference the issues and fixed issues document to see the full list of what’s included.

Installation instructions and release notes for each of the products can be found in their respective upgrade folders.

Please note that we have included a separate de-support notice in the release pack which all customers should read. Our de-support policies have now changed, and all customers need to be aware of what we do and do not support.

If you do not feel you are able to carry out the update by following our instructions, or if you have any problems in viewing or printing these notes, please feel free to phone Tribal Technical Support (0844 811 5016) for assistance. Before phoning, please ensure that you have made a backup of your Maytas data.

If you have any queries relating to any information in this upgrade, please e-mail your query to servicedesk@tribalgroup.com.

Yours sincerely,

Mike Fisher

Senior Product Manager

Upgrade Overview

Task If you use...
Maytas 5 e-track Online e-track Offline Quals Updater ABI
Install the Maytas 5 upgrade as per the instructions in the Maytas 5 folder. ✓        
Install the e-track upgrade as per the instructions in the e-track Online folder.   ✓      

Data Submissions

We would like to remind providers to create a submission early and check for any errors using reports from the appropriate software (i.e. the FIS or LLWR-Inform). Welsh providers should also remember to download their ULI file. After submission to the ESFA or DfES, providers should check that data has submitted correctly using the available reports. Providers should check that all their in-learning figures are correct, expected starts and completions are submitted correctly, and that in learning, start and outcome payments correctly match the PFR or ACE funding reports once they are available.

Our support desk gets extremely busy in the days prior to the submission deadlines, and although we try and prioritise submission-related queries, we cannot guarantee assistance if queries are sent late. If you do encounter any issues, please ensure that you contact Maytas Support as soon as possible, as we can only rectify issues of which we are aware. We also recommend checking Maytas Communities regularly for information on any known issues and solutions. Tribal cannot be held responsible for any issues caused by your failure to comply with this advice.