August 2019 Maytas Upgrades

Dear customer,

Please find enclosed the 5.18 upgrades for Maytas and e-track. The specific versions are as follows:

The annual August release of Maytas and e-track sees us update our funding system functionality in England and Wales in line with the requirements of the LLWR and ILR. The updates include the following:

For the ILR, validation rules and funding have been rolled over from the previous contract year. This is due to the specifications from the ESFA being released late and not in time for the release. We will update the ILR validation and funding rules in Maytas for the 2019 year in our service pack due in the Autumn.

Our remote data capture functions have increased further in this release, making it possible for Learners and Employers to submit and validate data. We have also continued our work on accessibility in e-track, extending the accessibility mode feature to learners and employers.

There is also a number of small items and bug fixes included in the release. Please be sure to reference the issues and fixed issues document to see the full list of what’s included.

Installation instructions and release notes for each of the products can be found in their respective upgrade folders and on the Maytas online help portal at http://docs.maytas.tribalgroup.com. We also have a number of product videos on our communities portal demonstrating functions of the release.

Please note that we have included a separate de-support notice in the release pack which all customers should read. The 5.18 release will not work with SQL server 2008, which was formally de-supported in August 2018.

If you do not feel you are able to carry out the update by following our instructions, or if you have any problems in viewing or printing these notes, please feel free to phone Tribal Technical Support (0844 811 5016) for assistance. Before phoning, please ensure that you have made a backup of your Maytas data.

If you have any queries relating to any information in this upgrade, please e-mail your query to servicedesk@tribalgroup.com.

Yours sincerely,

Mike Fisher

Senior Product Manager

Upgrade Overview

Task If you use...
Maytas 5 e-track Online e-track Offline Quals Updater ABI
Install the Maytas 5 upgrade as per the instructions in the Maytas 5 folder. ✓        
Install the e-track upgrade as per the instructions in the e-track Online folder.   ✓      

Data Submissions

We would like to remind providers to create a submission early and check for any errors using reports from the appropriate software (i.e. the FIS or LLWR-Inform). Welsh providers should also remember to download their ULI file. After submission to the ESFA or DfES, providers should check that data has submitted correctly using the available reports. Providers should check that all their in-learning figures are correct, expected starts and completions are submitted correctly, and that in learning, start and outcome payments correctly match the PFR or ACE funding reports once they are available.

Our support desk gets extremely busy in the days prior to the submission deadlines, and although we try and prioritise submission-related queries, we cannot guarantee assistance if queries are sent late. If you do encounter any issues, please ensure that you contact Maytas Support as soon as possible, as we can only rectify issues of which we are aware. We also recommend checking Maytas Communities regularly for information on any known issues and solutions. Tribal cannot be held responsible for any issues caused by your failure to comply with this advice.