5.23 Release (March 2022)

The 5.23 release contains numerous updates to Maytas and Maytas Hub and is packed with lots of useful features for all customers.

Release Notes

Overview Maytas Maytas Hub ontrack WBL
Cover Letter Upgrade Guide Upgrade Guide Upgrade Guide
Upgrade Checklist ESFA Release Notes Release Notes Release Notes
Statement of Desupport LLWR Release Notes Features and Fixed Issues  
  Features and Fixed Issues    

Maytas Support and Self Service

Maytas Support will soon be changing so that the available ways of contacting our support team are by telephone and by the Self Service portal, which allows you to raise tickets and track existing requests. Emailing the service desk directly will not be supported as a method for raising Maytas Incidents or Service requests from March 2022.

Incidents and Service Requests can be raised on the Self Service portal, which can accessed at:

https://tribalcommunities.force.com/customers/apex/BMCServiceDesk__SelfServiceNew#/support/catalog/common

The central Service Desk can be called on +44 1143080080. This is only recommended for P1 incidents or if you are unable to access the Self Service portal.

A guide to these changes can be found here.

Maytas Main Features

FE Workforce Data Collection and Export

FE Workforce data can now be entered against personnel in Maytas and exported to an XML file for submission to the ESFA.

The FE Workforce features are a chargeable module which requires a new licence to be installed. Please contact your account manager for information on purchasing the module. If you manage your own on-premise installation of Maytas and have purchased the module, please ensure the licence is installed as per the instructions in the Maytas Upgrade Guide.

Jobs Growth Wales+ (JGW+) Updates

The LLWR tabs, report and export for 2021/22 have been updated to include the new requirements for the JGW+ programme.

Scheduler

The Scheduler is a centralised tool for setting up and viewing all things that can be scheduled in Maytas. This includes the features from the Report Scheduler introduced in the 5.21 upgrade, but also allows you to manage schedules for the funding cache.

DfE Integration

Maytas now integrates with the DfE API so that Maytas learner records can be generated from DfE participant records, allowing DfE courses to be managed and declarations to be uploaded from Maytas..

A new licence is required for the DfE integration - please contact your account manager for more information.

Maytas Hub Main Features

Workflow Updates

Updates and improvements to workflows, including an overhaul of how due dates are managed and the ability to invoke workflows as a Maytas User.

Employer Skill Scan Updates

Employer users can now view Skill Scans for their employees by opening a learner record and going to the Skill Scan tab. The tab is read-only for employer users and new Skill Scans cannot be created from it.

Other updates include improvements to assigning a Skill Scan to an employer and the ability to view Skill Scans completed by another employer.

View Previous Scores when Completing Skill Scan

Previous scores can now be viewed when completing a Skill Scan.

Configurable 'Apply Now' Button on Login Page

An Apply Now button can be added to the login page which goes to a specified URL (e.g. an application form).

Manage POTs in Maytas Hub

Custom tabs in Maytas Hub now have a POT selection dropdown box for learners with multiple POTs that determines which POT the data on the tab relates to.

Additionally, it is possible to add or delete POTs in Maytas Hub (controlled by user permissions).

Limited Homepage Permission

A new Limited Homepage permission is available which restricts a user's login to a basic homepage which only displays the permission groups they belong to and their last login data.

File Store on Custom Tabs

The learner file store now works on custom tabs in Maytas Hub and can display files uploaded to the file store via Maytas.