Maytas Hub Release Notes

Technical specification

The latest Maytas and Maytas Hub technical specification can be found here.

Maytas Hub Release Notes – Version 5.30.9320.1

Wellbeing Screen

The Wellbeing screen for assessor users shows a summary of learner wellbeing information for an assessor's caseload. It also allows an assessor to review negative statuses submitted by their learners and record any action taken to resolve.

Settings

Settings for the Wellbeing screen can be accessed by clicking the button at the top-right.

Click the Update button to apply any changes.

Wellbeing Overview

The Wellbeing Overview panel shows how many submissions there have been for each status since the date specified in the settings, along with the weekly percentage trend (up or down) for each status.

The percentage trend is based on a rolling week, where the number of ratings for a status in the last 7 days are compared to the ratings in the 7 days previous to that. If no data is available from 1 week to 2 weeks ago, the status will show that no trend data is available.

The trend arrow is coloured differently depending on the context:

Most Recent Ratings

The most recently submitted ratings from the assessor's caseload are listed here. Negative statuses that have not been reviewed (see Negative Status Reviews) are listed with a red exclamation mark next to the status.

Negative statuses that have been reviewed are listed with a green tick. Hovering the cursor over the tick will show the assessor who reviewed it.

Trend Chart

The trend chart shows ratings over time (week by week) for each status. Clicking a status on the legend at the top of the chart will hide its trend line, and clicking it again will show it.

The left axis shows the number of ratings for each week.

The right axis is only relevant to the Average trend line, as it shows an index from 0 to 100 which is the average wellbeing score from all the ratings each week. This is calculated per week using the same logic as the overall wellbeing index shown on the assessor homepage (the only difference being that rather using each learner's most recent rating, it uses all the ratings from that week).

Hovering the cursor over a node on the chart will show the details of the number of ratings for that status over the 7 days up to and including the relevant date.

In the example below, the node is showing that there were 3 ratings of Very Happy from 13th September to 19th September.

Hovering the cursor over a node on the Average trend line shows the average wellbeing score for that week, rather than the number of ratings.

Negative Status Reviews

This panel lists each negative status that has been submitted from the assessor's caseload, ordered by the most recent, so that the assessor can review them and record any action taken.

Each status shows:

If the learner included any notes when the status was submitted, these will be displayed. The assessor can then enter the action they took to resolve this with the learner. Click Complete to submit the review.

The status will then be removed from the Negative Status Reviews panel and will be included on the Completed Wellbeing History panel instead.

Completed Wellbeing History

This panel shows negative wellbeing statuses that have been reviewed by an assessor, grouped by learners.

Click a learner's name to expand or collapse their history of reviewed negative statuses, and click a status to view its details.

Click Close when finished.

Wellbeing Follow Up

When a learner selects a negative wellbeing status and adds a note, Maytas Hub will now send a message and an email to their assessor so that they can follow up on the status.

This must first be configured:

  1. Go to Settings on the sidebar.

  2. Click the System Configuration button.

  3. Go to Assessor Login on the left (under the Maytas Hub Online header).

  4. Locate the General section on the right.

  5. Tick the box for the permission TRASSESSOR link types to receive wellbeing notifications and select the trainee-assessor link types you wish to include when identifying which assessor to send the message and email to.

    For example, if a learner is linked to an assessor of type A and one of type B, and only type A is enabled in the config, the type A assessor will be used.

    If multiple valid assessors are identified for a learner, the assessor with the latest live link to that learner will be used.

  6. Click Save.

If no valid assessors of the selected link types can be identified for a learner, or if the configuration option is not enabled, the message and email will be sent if possible to the learner's latest linked assessor of any type.

Objectives Template - Select All

When setting up a template in the Module Editor and selecting the criteria to include, there is now a checkbox at the top of the criteria list which will select all criteria.

Re-Captcha on Application Forms - Correction

The web.config settings to enable the Re-Captcha on application forms feature are enabled by default for customers whose system is hosted by Tribal. However, due to the fundamental nature of the change, additional hidden configuration are required to be populated. For further information and support on enabling this, please raise a call with our support team (via the Self Service Portal) who will be happy to assist with enabling the relevant additional configuration options for you.

Evidence Wizard - Comment Restrictions

To prevent the use of malicious text when a learner enters comments via the evidence wizard, the formatting of the comments is now restricted to alphanumeric characters in plain text (i.e. no formatting such as bold, italics, etc) and the punctuation characters , . ? - _.

If anything else is entered or formatting is applied, the learner will be prevented from moving to the next screen and a message will appear informing them that prohibited characters are present.